Question 1

1. How do I start designing my dream log home with you?

Accepted Answer

It starts with your vision. Whether you have a napkin sketch, magazine clippings, or architectural plans, we’ll help shape your ideas into a custom design that suits your lifestyle and location.

Question 2

2. What types of log homes do you build?

Accepted Answer

We specialize in handcrafted full log, fusion, and contemporary post-and-beam homes. Each style can be tailored to your preferences, from cozy cabins to expansive luxury estates.

Question 3

3. What materials do you use in your log packages?

Accepted Answer

We use old-growth, tight-grain Western Red Cedar and Douglas Fir—known for their natural beauty, insulation properties, and long-term durability. Each log is hand-peeled, scribed, and notched with precision.

Question 4

4. Can I choose my own floor plan or customize one of yours?

Accepted Answer

Absolutely. You can bring your own design or modify one of our pre-designed floor plans. We offer complete customization to ensure your home fits your lifestyle and land.

Question 5

5. Where are your log homes built?

Accepted Answer

Your log shell is handcrafted at our facility in Chilliwack, BC. Once complete, it’s disassembled, tagged, and shipped to your site anywhere in North America—or around the world.

Question 6

6. Do you offer turn-key homes or just the log shell?

Accepted Answer

We provide shell-only construction. That means we craft the log package and ship it to your site, where your local contractor or builder completes the finishing. We include detailed diagrams and guidance to make the process smooth.

Question 7

7. How long does the process take from design to delivery?

Accepted Answer

Every project is unique, but on average, the design and build of your log shell can take several months. Factors include design complexity, material selection, and your construction schedule.

Question 8

8. Can you help me find a contractor to complete my home?

Accepted Answer

Yes. While we don’t offer full turn-key services, we often work with clients’ local builders and can provide technical support, assembly guidance, and referrals when possible.

Question 9

9. Do you ship internationally?

Accepted Answer

Yes! We’ve delivered handcrafted log homes across Canada, the U.S., Europe, and Asia. We handle the logistics to get your log package to you safely via flatbed transport.

Question 10

10. What makes Mountain Ridge different from other log home companies?

Accepted Answer

Our difference is in the details. We focus on handcrafted artistry, premium materials, and a deeply personal building experience. With over 20 years of experience and clients around the globe, we pride ourselves on bringing your dream to life with honesty, care, and exceptional craftsmanship.

Frequently Asked Questions

Log Home FAQs

Quick answers to your top questions.